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Shipping to an
APO or FPO?
Choose United States as the country and type in APO or FPO in the city field.  In the State field choose AA, AE, or AP from the drop down menu. more info...

Knowledge Base:  
GiPubs Knowledge Base
Searchable Support

Our Knowledge Base is the place to search for answers to any questions you may have about GiPubs.com. In addition, it also covers technical support articles for Army Counseling Online (ACO) software. If you can't find the answer to your question here please CREATE A TICKET to submit your question so we can add it to the Knowledge Base.

ACO Software FAQ's
ACO Software Support
• Award Quick
• Counsel Quick Volume 1
• Counsel Quick Volume 2
• Counsel Quick Volume 3
• Rater Quick NCOER Edition
• Rater Quick OER Edition
Shipping FAQ's
Ticket System (CRM)

TOP 5 MOST HELPFUL ARTICLES:
2/2/2009 Rater Quick OER Edition System Requirements
9/21/2009 How do the license keys work?
3/12/2009 Award Quick Check for Update Error
2/2/2009 Do you Ship to APO/FPO's?
4/24/2008 Counsel Quick Volume 1 System Requirements

NEWEST/RECENTLY UPDATED ARTICLES:
9/21/2009 How do the license keys work?
9/11/2009 Error Message 0666: Program aborts on start.
3/12/2009 About The Ticket System
3/12/2009 How do I download software?
3/12/2009 When will I receive the license key to install the program?